'Personal Information' is defined as information or an opinion relating to an individual which is reasonably identifiable, whether the information is true or not, and whether the information is recorded in a material form or not.

Haitch Legal may collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations. The type of information we may collect and hold includes (but is not limited to) personal information about:
-->Clients, business associates and potential clients and their employees
-->Suppliers and their employees; and
-->Prospective employees, employees and contractors.

Personal information may consist of names, addresses, contact details, occupations and other information.

In many cases, if personal information we request is not provided, we may not be able to supply the relevant  service. Haitch Legal will use its best endeavours to ensure that an individual is advised of the consequences of not providing the requested information. This may include individual collection statements.

Haitch Legal will ensure the individual is advised  of the type of organisation that may be provided with the collected information. We will only collect and use information for the purpose exposed to the individual at the time of collection. Organisations to which Haitch Legal discloses information may include banks, insurers, solicitors and mailing houses.

In order to deliver the services you require, Haitch Legal may disclose your personal information to organisations outside of Haitch Legal. Your personal information is only disclosed to these organisations only in relation to us providing our services to you. Haitch Legal takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Haitch Legal will destroy any personal information collected, either once its need has been met or as prescribed by the Privacy Act.

Haitch Legal will ensure that all personal information remains secure from unauthorised access. Haitch Legal will not send your personal information to recipients outside of Australia without obtaining your consent (in some cases consent will be implied) or complying with the Privacy Act.

Haitch Legal will ensure that an equitable and unbiased complaint process is available to all individuals. Haitch Legal will ensure that where a complaint cannot be resolved to the satisfaction of all parties involved, the matter will be referred unhindered to the Federal Commissioner of Privacy for action.

Haitch Legal will make available to an individual on receipt of a formal request, the personal information collected from that individual. Haitch Legal reserves the right to refuse a request to access personal information, where the identity of the individual making the request is in doubt, or where legal professional privilege exists or where Haitch Legals' rights may be prejudiced.

Haitch Legal will take all reasonable precautions to ensure the personal information it has collected from an individual remains correct and accurate.

Haitch Legal takes reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure.

Haitch Legal may rely on some of the exemptions permitted under the Privacy Act.